• Ron Tolido

    Capgemini (CTO Applications Continental Europe) / The Open Group (director)

    The Black Swans Of Digital Transformation

    Capgemini’s on-going research with MIT has unambiguously proven that organizations benefit from Digital Transformation, both in terms of their growth, profitability and financial valuation. Indeed, rapidly evolving technologies enable entirely new ways to engage with customers, optimize internal operations and explore disruptive business models. But it’s a Black Swan world in which never before seen events and opportunities pop up without warning; established models, methodologies and best practices often only seem applicable to yesterday’s realities. Understanding how to categorize and explore the new technology platforms is just as crucial as appreciating the new research challenges they pose around strategy, transformation and architecture. This industrial keynote will bring together insights from Digital Transformation research, Capgemini’s TechnoVision framework and the 2014 Application Landscape Report to fuel a discussion that questions many established Business Technology ways.

    Ron Tolido is Senior Vice President and Chief Technology Officer of Application Services Continental Europe, Capgemini. Director, The Open Group. Blogger for Capgemini’s multiple award-winning CTO blog. Lead author of Capgemini’s TechnoVision and the global Application Landscape Reports. Speaks and writes about IT strategy, innovation, applications, and architecture. Based in the Netherlands, Mr. Tolido currently takes interest in apps rationalization, Cloud, enterprise mobility, the power of open, Slow Tech, process technologies, the Internet of Things, Design Thinking and – above all – radical simplification.

  • Jean Bezivin

    University of Nantes, France

    Towards Cross-Disciplinary Practices: Software Modeling for
    Enterprise, Business and other Domain Engineering Fields

    The world of engineering has changed a lot in the last fifty years. We realize that computers have become omnipresent and software is ubiquitous. Moreover most classical and emerging domain engineering fields now heavily draw on some forms of software modeling techniques and tools. Time is coming to look for some “unifying theory of engineering” and imagine possible corresponding conceptual frameworks and even generic platforms. To make things concrete, we can consider two broad categories of engineering fields called “support engineering” on one side and “domain engineering” on the other side.
    The first category defines a set of technical spaces like service engineering, system engineering, model engineering, constraint engineering, data engineering, process engineering, event engineering,
    language engineering, program engineering, formal methods engineering, and many more. At the opposite of this solution space, we find the problem space with a lot of conventional or emerging domain engineering fields like electrical, mechanical, civil, telecommunication, automotive, avionics, health, biological, financial, business, enterprise and many more. There are several commonalities between domain engineering that would gain to be exposed: starting with the construction of abstract models conforming to some ontology, a second step usually defines some model validation or verification followed by a manufacturing or production step and finally a deployment step intended to augment or transform the real world. The presentation will propose an initial cartography of support and domain engineering, illustrating its possible impact on the organization of research and advanced education. It will also emphasize the important place taken by software model engineering in this possible organization, with examples from several fields including enterprise and business engineering.

    Jean Bézivin is industry consultant in software modeling. Before retiring, he was professor of Computer Science at the University of Nantes, France. He previously created AtlanMod, a research team common to INRIA and Ecole des Mines de Nantes. He got his Master degree from the University of Grenoble and Ph.D. from the University of Rennes 1. He has been research assistant in 1972 at the Queen’s University of Belfast and in 1973 at the Concordia University of Montreal. Since 1980 he has been very active in Europe in the object-oriented community and in the model-driven community, starting notably the ECOOP, TOOLS, MoDELS and ICMT series of conferences.
    He founded in 1979, at the University of Nantes, one of the first Master programs in Software Engineering entirely devoted to Object Technology. He has published many papers and organized tutorials and workshops in the domains of concurrency, simulation, object-oriented programming, and model driven engineering (MDE). On the subjects of MDE and MDA™, he has been leading the OFTA industrial group in France, co-animating a CNRS specific action and the Dagstuhl seminar #04101. He is a member of the ECOOP, TOOLS, MODELS and ICMT steering committees. He was co-chair of the ECOOP’2006 conference organized in Nantes and program chair of TOOLS Europe’2007 held in Zurich in June 2007.

  • Ralf Gitzel

    ABB Corporate Research Center

    Industrial Service as a Research Discipline

    The purpose of this talk is to give an overview of industrial service as a research discipline with the intention of increasing related academic activity. Industrial service is an important segment of the global economy today even though it is less visible than B2C service offerings. Furthermore, there is currently little common agreement on the exact definition and boundaries of the topic. This talk will briefly highlight the importance of industrial service and show examples of important differences to typical B2C scenarios.
    The main focus of the talk will be to describe the field of industrial service as a research discipline. After taking a look at possible definitions, sub-areas of the topic as well as the required supporting disciplines are examined. In particular, the possible contribution of computer science is highlighted by providing a list of possible challenges.

    Dr. Ralf Gitzel studied Management Information Systems and received his PhD from the Business Administration faculty of the University of Mannheim. Today, he is a Principal Scientist at the German ABB Corporate Research Center. His work area is Industrial Service Science. The particular focus of his work covers IT concepts for service, Reliability Engineering, Life Cycle Cost Calculation, Data Modelling and Innovation Techniques. He is also an ABB Techwatch Analyst for “Services”, internal trainer for innovation techniques and member of a ZVEI group working on Energy Efficiency. In summer, he teaches a class in JEE software development at the University of Applied Sciences Ludwigshafen.

  • Kwei-Jay Lin

    University of California, Irvine, USA

    Informatics Driven Business: Exploring New Frontiers Created by IT

    In the past few decades, the rise and fall of big enterprises have moved at an incredibly fast pace. The main reason for the successes and failures of many global companies is not so much on management issues any more, but often due to the innovation of new informatics technologies (including software, data and connection), and new business models driven by them (including social, ads and services). Companies that failed to adapt to new businesses have fallen overnight, while companies that invented new informatics and built new business models have achieved unbelievable successes. Managing businesses now requires extremely keen sense on disruptive technologies and the agile thinking on new business development. In this presentation, I explore some new technology frontiers, including Internet of Things, Big Data, and Wearable Technology, and discuss the potential business opportunities using these technologies.

    Kwei-Jay Lin is a Professor at the University of California, Irvine. He is an Adjunct Professor at the National Taiwan University and National Tsinghua University, Taiwan; Zhejiang University and Tongji University, China. He is Chief Scientist at the Intel-NTU Connected Context Computing Center at the National Taiwan University, Taipei, Taiwan, and a Visiting Research Fellow at the Academia Sinica, Taiwan.
    He is an IEEE Fellow and Editor-In-Chief of the Springer Journal on Service-Oriented Computing and Applications (SOCA), Editor-In-Chief of the Software Track of the Journal of Information Science and Engineering. He was the Co-Chair of the IEEE Technical Committee on Business Informatics and Systems (TCBIS) until 2012. He has served on many international conferences, recently as conference co-chairs of SOCA 2014, CBI 2014, and CEC 2012. His research interest includes service-oriented systems, IoT systems, middleware, real-time computing, and distributed computing.

  • Chris Stary

    University of Linz, Austria

    It is not just a word, it is a sentence!
    S-BPM (Subject-oriented Business Process Management) Revisited

    Subject-oriented Business Process Management (S-BPM) starts with communication and people rather than functions when (re-)engineering business. Established as a novel approach to modeling and seamless execution almost 10 years ago it has attracted industry and academia, resulting in commercial and scholarly solutions – time to revisit S-BPM applications and education programs. In this lecture major achievements and learnings will be reflected along the S-BPM timeline. Starting out with revealing the fundamental concepts - stakeholder orientation, choreography, rigorous semantics, and direct execution of models - the keynote will capture practical experiences in method application and tool development. Both strongly influence skill training and higher education, manifesting a paradigmatic shift in BPM.
    In that context, e-learning requirements and didactic material design concepts will be reported stemming from innovative education programs. Finally, the development of interfaces to existing BPM developments, such as social media integration and contextualization of business processes, will be examined, leading to conclusions for further research and development activities.

    Chris Stary is computer scientist and interested in organizational learning processes. His work is grounded in socio-technical systems engineering (model-based design) and knowledge management (knowledge life cycles). He received his PhD in Vienna (University of Technology) and is currently heading the Department of Business Information Systems – Communications Engineering, and the Knowledge Management Competence Centre at the University of Linz in Austria as a full professor. Ongoing research and development do not only explore S-BPM for organizational change processes but also human articulation of work activities while establishing novel perspectives or paradigms (see

  • Jorge L. Sanz

    IBM, United States of America

    Engineering for Value Co-Creation: A Research Roadmap

    Enterprises are socio-technical systems, organized around information and communication, within which humans and technologies choreograph their actions to co-create values in line with the enterprises’ purposes. Value within, and across, these systems is co-created (or destroyed) through the choreographed actions of humans and technological artifacts, in dynamic interactions with other systems. These choreographed interactions produce the consumer-centric products and services that are made available to Society at large, and are consequently used, and valued, by a diversity of consumers in the Society with varying levels of knowledge and capabilities.
    These intra- and inter-organizational choreographies form the action base of organized complexity centered on meeting the current and latent value expectations of end-users or consumers. Understanding the value co-creation ways these orchestrations occur, either as the result of purposeful top-down designs, or the result of bottom-up emergent phenomena, is fundamental to augment the present body of knowledge, scientific basis and practical capabilities to build a better future.
    In particular, enterprise-consumer interactions are the top priority in b-to-c industries where choreographies are increasingly co-created among multiple parties involved. As forms and nature of these interactions are not longer dictated by enterprises unilaterally, but by consumer experience (value) expectations, we are witnessing the emergence of a new form of (so-called experience) economy. Understanding and deploying value co-creation choreographies at massive scales constitute the biggest challenge in both services and manufacturing industries world-wide.
    In this cross-domain keynote, we aim first to list the domains of scientific fields, business and engineering disciplines that must be brought into play to achieve the goal of improving our capabilities to deal with the dynamic life-cycle of Value Co-Creation in enterprises, related ecosystems and society at large. Then, we will suggest a Business Informatics conceptual blueprint in regard to work in these domains and necessary “hinges” across them. Finally we will list a set of research questions that we consider essential to make substantive systemic advances toward the above goals.
    In conclusion, a blueprint of a multidisciplinary research roadmap will be proposed for debate.

    Jorge Sanz has spent over 20 years doing foundational research and practical work in business transformation, information sciences and communication technologies. He has a PhD in applied mathematics and computer science, and specializes in analytical modeling for companies, business processes and organizational performance. He has worked for several years in telecommunications, health care and banking industries. He was Full Professor in the United States and President of a business and economics school. Before this work, he has also conducted extensive research on high-speed signal and real-time video processing and analysis and parallel computing. Jorge conducts research on enterprise engineering, componentized business architecture and the role of information technology as a transformational instrument in line-of-businesses. Today, he works for IBM Research and does work on the liaisons between business processes and information, as well as deep analytics for business performance modeling and prediction. He actively consults for European, American and Chinese companies. He leads professional activities in international communities of business, informatics, service engineering. He has chaired several conferences on the interplay of business and IT, both from an architecture and a practice view. Jorge has more than 120 published papers and several books. He is a Fellow of the IEEE Society.

  • Henk G. Sol

    University of Groningen / Delft University of Technology, NL

    Enhancing Issues that Matter: Providing COLLAGEN for Ennovations

    Enhancing issues that matter is a major challenge in our ambient society, where we have to navigate in the sea of information to deliver shared value. Agile, analytic, big, intelligent, smart, sustainable data describe the potential for decision enhacement. Business processes have to be engineered accordingly to deliver shard value.
    Delivering shared value calls for: conversations to collectively identify locally relevant problems, governance to make political, administrative and business decisions about tackling such problems and engaged innovations to develop localized solutions.
    Conversational, Singerian inquiry evidently contributes to deal with local realities in a global arena, with international ambitions grounded in regional communities, with functional approaches to interdisciplinary themes, and with networks of public and private actors.
    The COLLAGEN (Collective Learning and Agile Governance Environment) approach provides a set of services for scoping, facilitation and enhancement of business processes, packed into decision apps and providing guidelines for conversational inquiry. The approach supports smart governance for business engineering and engaged innovations, and delivers shared value to resolve issues that matter in society.

    Prof. dr. Henk G. Sol is Professor of Business and ICT and Founding Dean of the Faculty of Economics and Business, University of Groningen, The Netherlands. He is also Professor of Systems Engineering and Founding Dean, Faculty of Technology, Policy and Management, Delft University of Technology, The Netherlands.

  • Jolita Ralyté

    University of Geneva, Switzerland

    Fundamentals and Challenges of Situational Method Engineering

    Despite the vast amount of research undertaken over the years to define a single ‘one-size-fits-all’ methodological approach to Information Systems Development (ISD) projects, it is increasingly accepted that there will never be such a ‘holy grail’. Because of a large variety of business and software engineering situations, today’s ISD methods need to be adaptable, configurable and scalable. The discipline of Situational Method Engineering (SME) aims at improving ISD methods suitability to the project needs and promotes techniques and tools for “on-the-fly” method construction, configuration and tailoring matching the requirements of the organization, project characteristics and specific engineering settings. In this presentation, we will provide an overview of SME principles and fundamental techniques and discuss ongoing challenges of their adoption in practice. Then, we will introduce new SME concepts and approaches that are currently emerging from cross-fertilization with other disciplines and paradigms and aim to improve method knowledge sharing and reusability and to facilitate the composition and configuration of situation-specific methods.

    Jolita Ralyté is senior researcher and lecturer in the Institute of Services Science at the University of Geneva. She holds a PhD in Computer Science from the University of Paris 1 – Sorbonne, France. The research areas of Jolita include situational method engineering, methods and tools for engineering information systems and services, information systems evolution and interoperability, requirement engineering, and services science. She recently co-authored a book on situational method engineering. Jolita is active in research coordination and organisation of scientific events. Currently she is Vice-Chair of the IFIP WG 8.1 and she has been involved in the organisation of many international conferences. In particular, she has served as Program Chair of CAiSE’12, General Chair of IFIP WG 8.1 Working Conference ME’11 and Program Chair of IFIP WG 8.1 Working Conference ME’07. Jolita is on the editorial board of the International Journal of Information Systems Modeling and Design and the International Journal of Information Systems in the Service Sector.


Cap Gemini
Swiss National Science Foundation
Conference Univseritaire de Suisse Orientale
Republique et Canton de Genève
University of Geneva